Contacts
Real people, ready to help
October 2026
Whether you are choosing paint, chasing a delivery or planning a build, we would like to hear from you. Pick the channel that suits you best.
Customer support
- Phone: +256 781905753
- WhatsApp: +256 777433635
- Email: support@first-depot.com
Have your order number ready and we can usually answer straight away. We reply to emails within one working day.
Showroom and pickup
Ojwina Road - Wigweng, Barogole, Lira City West, Lira City, Uganda
| Day | Hours |
|---|---|
| Monday to Saturday | 8:00 am to 6:00 pm |
| Sunday | 10:00 am to 4:00 pm |
| Public holidays | Check our WhatsApp status |
All times are East Africa Time.
Trade and bulk orders
Contractors, builders and businesses can reach our trade desk for quotes, credit accounts and scheduled deliveries.
- Email: support@first-depot.com
- Phone: +256 781905753, ask for the trade desk
Privacy and security
- Privacy requests: support@first-depot.com
- Security reports: support@first-depot.com
See our Privacy Policy and Security pages for details.
Suppliers and partnerships
Manufacturers, distributors and service providers who would like to work with us can write to support@first-depot.com with a short introduction and a product list.
Feedback and complaints
If we got something wrong, please tell us. Write to support@first-depot.com with the subject Feedback. A manager will review it and respond within three working days.